It is said that leadership is one of the essentials in scoring whether Web governance is working at your organization. But how do you measure what is normally seen as such a soft skill? For Web managers and public affairs officers in charge of Web sites, my belief is you must look to your stewardship [...]
Tags: Web governance
I have just finished reading the Congressional Management Foundation June 2008 draft report “Communicating with Congress” and want to salute the organization and contributors for collaborating on stage-setting research to help lawmakers blaze the next trail in constituent communications. While the findings related to grassroots advocacy and trust – showcasing a disconnect between the advocacy [...]
Tags: egov·standards·Web governance
In many large organizations there is an ongoing debate – sometimes a battle — for ownership of the Web operations. Who should control it: public affairs or IT? I think the answer is neither one. The responsibility for Web operations is bigger than any one department can handle. Today, forward-leaning organizations treat Web as a [...]
Tags: Web governance
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