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With credentials in Web site management and technology that include achievement as both Certifed Usability Analyst and a Certified Help Desk Manager, McShea's knowledge on the latest Web standards and governance for top performance are an asset to her clients. Over the course of her career, McShea also has polished the communication skills of legal, scientific and engineering executives who had deep subject matter knowledge but need help on message development and delivery. Prior to starting her firm, she served as Director of Consumer Information at the U.S. Department of Energy. Under the leadership of Secretary Bill Richardson, her efforts resulted in a new look and a new name for the agency's homepage as well as a new gateway for callers: 1-800-dial-DOE. Government Executive Magazine recognized energy.gov among the "Best Feds on the Web". Like the streamlined phone services, it was recognized for promoting better delivery of information services to a bigger audience at a reduced cost.
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