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| Citizen Service Levels Interagency Committee Report (CSLIC) |
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Citizen Service Levels Interagency Committee Report (PDF) |
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| For anyone in the game of public information dissemination who has wondered about how they stack up against the competition, this report along with associated documents from MITRE available at the parent site will make you smile. The report sets the bar for service levels for walk-ins, call centers, Web sites and mail. Too bad it doesn't require reports to the public. Maybe next administration? FREE |
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PR Clinic is a trade name of Emerald Strategies, Inc.