In order to manage crisis communications, Web managers are well advised to set up management controls ahead of time – baking these procedures into your documentation and training positions you to avoid snafus and be prepared for the worst. These ever-green guidelines that can be adapted to any enterprise organization…
Entries from February 1st, 2009
Web Manager Playbook: Emergency Controls
February 1st, 2009 · 0 Comments · crisis management
Tags: crisis communications
My PR Crisis Survivor’s Guide
February 1st, 2009 · 0 Comments · crisis management, tips
Somewhere in the depths of my files on public relations, I laid my hands on what I named a ”crisis survivor guide” – the origins of this document have long since faded, but the top ten list is well worth keeping in mind we think about lessons to learn about the “Purple Tunnel of Doom.” [...]
Tags: crisis communications
