I have just finished reading the Congressional Management Foundation June 2008 draft report “Communicating with Congress” and want to salute the organization and contributors for collaborating on stage-setting research to help lawmakers blaze the next trail in constituent communications. While the findings related to grassroots advocacy and trust – showcasing a disconnect between the advocacy [...]
Entries from July 1st, 2008
Congress Online: A Cautionary Tale for Enterprise Web Managers
July 1st, 2008 · 0 Comments · egov
Tags: egov·standards·Web governance
eGov Chatter: My 15 Take-Aways from the 2008 UPA Conference
July 1st, 2008 · 0 Comments · egov, tips, usability
When the Usability Professionals Association (UPA) met in Baltimore this June for their national conference, the eGov track proved to be a great locale to pick up the latest buzz about what’s on the horizon for this sector.
Tags: usability
80 Percent of Web Visitors Just Lurk
July 1st, 2008 · 0 Comments · audience
With all the attention devoted to Web 2.0 capacity and online publishing activity shifting to blogs and user generated content, I found inspiration in a recent Forrester analyst review of a new Gartner report called “generation virtual.” The Research The question driving the report was how to go viral. Instead of looking at the audience [...]
